Every day across Texas, dedicated professionals step into roles that shape lives — often quietly, without fanfare. They are the caseworkers helping families apply for critical benefits, the nurses caring for vulnerable patients in state facilities, the inspectors traveling across counties to ensure long-term care centers meet safety standards. They are the thousands of employees of the Texas Health and Human Services Commission (HHSC). And behind them, powering the administrative side of their work, is HHSC CAPPS.
HHSC CAPPS (Centralized Accounting and Payroll/Personnel System) is the backbone of internal operations at HHSC. While the public may never see it, for those working within the agency, it’s a vital part of daily life. It handles the core functions that allow state workers to stay focused on the people they serve.
From managing payroll and leave balances to updating personal information, hhsc capps allows HHSC staff to access and manage their employment records in one secure and organized space. It streamlines onboarding for new hires, helps supervisors oversee performance and compliance, and provides all employees with a clear view of their professional profile within the agency.
It also plays a key role in professional growth. Through the system, employees can search for internal job opportunities, complete training modules, and stay informed on important agency-wide announcements and policy updates.
The people using hhsc capps are not just numbers in a system. They are the face of Texas public service:
- Eligibility specialists assisting individuals with access to SNAP or Medicaid
- Behavioral health professionals guiding clients through recovery and care
- Direct care staff supporting individuals with disabilities in residential facilities
- Administrative coordinators making sure services are documented, staffed, and delivered on time
- IT and HR specialists ensuring the smooth flow of systems, records, and communication
These are real people doing hard, essential work — often under pressure, often in emotionally demanding circumstances. HHSC CAPPS helps them manage the operational side of that responsibility without extra stress.
In public service, time is precious. Accuracy is non-negotiable. And support systems must work — reliably, quietly, and efficiently. That’s what hhsc capps delivers.
By giving employees easy access to everything from payroll details to professional development tools, it creates space for what really matters: helping others.
Because when you support the people who support the public, you strengthen the entire system.
HHSC CAPPS: Built for the workers behind the mission.