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HHSC CAPPS — The System That Keeps Texas Public Service Running

Behind every essential service provided by the Texas Health and Human Services Commission (HHSC) is a workforce committed to supporting the health, safety, and dignity of millions of Texans. From processing benefit applications to caring for patients in state hospitals, HHSC employees serve on the front lines of human need. Supporting them — quietly, reliably — is HHSC CAPPS, the Centralized Accounting and Payroll/Personnel System.

HHSC CAPPS is the operational core that helps employees manage their professional lives efficiently and securely. It connects thousands of staff members across Texas to a single, centralized platform where they can access the administrative tools they need to do their jobs effectively.


The people who rely on hhsc capps every day represent a vast range of roles.

Some are eligibility specialists helping families apply for Medicaid, SNAP, or other life-sustaining services. Others are nurses and direct support professionals caring for individuals in residential facilities. There are behavioral health workers providing counseling and crisis intervention, inspectors checking health and safety standards in long-term care centers, and IT staff managing the security of sensitive systems. Behind them are administrators, program coordinators, and human resources professionals who keep the agency moving.

All of them use hhsc capps to:

  • Track their time and attendance
  • Manage their leave and benefits
  • Update personal and employment information
  • Complete compliance training
  • Review payroll and compensation records
  • Apply for career advancement within HHSC

Whether they’re working in urban offices, rural clinics, or remote field locations, the system ensures that every employee has equal access to the resources they need.


For new hires, hhsc capps is the beginning of their state career — where onboarding happens and paperwork is processed. For seasoned staff, it’s a dependable daily tool that simplifies routine tasks and supports long-term professional development.

But its impact goes beyond convenience. In an agency as large and complex as HHSC, reliable internal systems reduce delays, minimize errors, and free up time for what matters most: helping people.


The value of HHSC CAPPS lies in its ability to support a workforce that never stops. When the mission is urgent — when lives are on the line — employees can’t afford system failures or red tape. They need tools that work as hard as they do.

And that’s what hhsc capps delivers.

In the background, out of the spotlight, it powers the day-to-day operations of one of Texas’s most important institutions — serving the people who serve the public.

HHSC CAPPS: built for the work that matters.